Refund policy

Return & Refund Policy

At HENVIC STUDIOS, every product is custom printed specifically for your order once you place it. Because of this, we do not accept returns or exchanges for reasons such as change of mind, incorrect size ordered, or personal preference.

However, your satisfaction matters to us. We will provide a free replacement or full refund if:

- You receive a damaged or defective product
- You receive the wrong product or wrong design
- Your order arrives with a printing error

To report an issue, please email us at [your email] within 48 hours of delivery, along with:
1. Your order number
2. Clear photos of the issue
3. A brief description of the problem

Once verified, we will arrange a free replacement or refund within 7-10 business days.

Please note: we are unable to offer returns or exchanges for size-related issues if the correct size was selected at checkout. We strongly recommend checking our size chart before placing your order.

For any questions, reach out to us at [your email] or [your phone number].